• About Us
  • Products
  • Clinics / Hospitals
  • Contact
  • Member's Login
  • Diagnostic / Referral Form Request
Loading...

Support

How can we help you today?

Schedule Your APE

Annual Physical Examination

Payments

Upload Proof of Payment

Billing

Check Status of Your Payments

Click here to send us a message

Be sure to browse our Frequently Asked Questions (FAQs) before opening a ticket

Annual Physical Exam

To schedule your Annual Physical Exam, please follow the steps below:

  1. go to https://kaiserhealthgroup.com/map/kmc.html
  2. search for your preferred clinic/hospital
  3. click APE

Payments

The International Marketing Group (IMG) came up with a more efficient way of handling the payment process for the convenience of each and every member. Please be advised that all payments including the proof or deposit slips should be logged through IMG KIOSK2 for monitoring and faster posting of payments. We regret that sending proof of payments to KAISER SUPPORT will be sent back to sender to follow same process as noted below. Kindly follow the steps to be able to process and upload accordingly the attached proof of payments and transact through KIOSK2- https://img.com.ph/kiosk2

Login first using your IMG username/password (If NOT an IMG member, please proceed to the next step.)

  1. Click +Subpay Kaiser
  2. Fill-out the Policy Details, search the Planholder 's name (last name, first name) or POLICY NO. in App No./Pol No. portion
  3. Input the Installment No. & Premium amount (policy fees/other fees and uploading of reinstatement form if needed.)
  4. Click “NEXT”
  5. Fill-out the corresponding information (First Name, Last Name, Email)
  6. Choose your mode of payment
  7. Once done, it will now lead you to Your Order Summary. (enter your email address, billing address, etc)
  8. Choose your Bank then click “SELECT”
  9. Once completed, click the blue link “CLICK HERE TO SEND US THE PROOF OF PAYMENT FOR VERIFICATION”
  10. Confirm your deposit. (enter the details of your deposit payment)
  11. Click +Select file to upload the proof of payment
  12. Click Submit

For monitoring of posting of your payments please check thru your OPMS.

Should you encounter any error or difficulties, please send IMG support a screenshot to be guided.

NOTE: This is a system-generated ticket that has been created for your concern. To better serve you, please use this same ticket and subject matter when following up same concern via email.

We hope we have assisted with your concerns on payments.

Billing

For monitoring of posting of your payments please check thru your OPMS:
https://kaiserhealthgroup.net

Should you encounter any error or difficulties, please send us screenshot so we can guide you.

Location

Ground Floor Omnis Prosperity Tower,
379 Sen. Gil Puyat Avenue Barangay Bel-Air,
Makati City, 1209,
Philippines

Products
  • Product Comparion
  • Short Term
  • Long Term
  • Senior Care
Resources
  • Accredited Hospitals & Clinics
  • Testimonials
  • FAQ
About Us
  • Mission & Vision
  • Corporate Governance
  • Contact Us
  • Privacy Policy

All Rights Reserved © Copyright 2025
KAISER International Healthgroup, Inc. is not affiliated with Kaiser Permanente

Heal PH - Health Alliance PH Party List